Technical support

We provide extensive and ongoing technical support to all our customers.

You are more than just our customer. And we are more than just your release agent supplier. Our goal is to invest in a long-term business relationship, continually bringing each other’s business to a higher level of productivity and efficiency. Thereby creating and sustaining significant competitive advantage for both our companies.

 

Technical team

Our technical team has extensive theoretical and practical concrete knowledge; having analyzed and advised concrete factories all around the world for every possible application.

 

Product trials

Ecoratio provides free, flexible and personalized product trials. At the end of the product trial you are presented with the trial results. Showing the improvement using our product has on the quality of your concrete, production cycle and working conditions.

 

Custom built spray systems

Depending on your existing spray system, we can customize your existing spray system or design and build an entire new spray system. Resulting in a reduced over- or underspray as well as reaching corners where the spray could not reach before.

 

Training factory staff

We train all your factory workers on how to apply our release agent correctly. Our technical team will instruct how to apply the release agent. Showing how to increase efficient use, thereby avoiding waste spillage. Which keeps the factory clean and eliminates slips, trips and fall injuries due to oil spilt on the work floor.

 

Overall ongoing technical support

Our technical team also provides ongoing general technical support regarding all our products, hardware and services.